JOB PURPOSE: As the HR Operations Manager, you will play a critical role as a key member of our Staffing team, responsible for overseeing and optimizing HR processes, compliance, and employee lifecycle management. You will lead HR operations, payroll, benefits staffing administration, and employee engagement initiatives while ensuring alignment with company policies and labor regulations. Your role will involve managing cross-functional HR teams, driving process efficiencies, and fostering a high-performance culture.

KEY RESPONSIBILITIES;

1. HR Operations Strategy:

• Develop and implement a comprehensive HR operations strategy to enhance staffing efficiency and compliance.
• Identify opportunities to optimize HR processes, technology adoption, and client manpower planning.
• Analyze trends, employee insights, and regulatory changes to drive continuous improvement in staffing operations.

     2. Employee Lifecycle Management:

• Oversee the entire employee lifecycle, including onboarding, payroll, benefits administration, and exit management.
• Ensure seamless and compliant execution of HR policies, employee documentation, and records management.
• Implement best practices for employee engagement, retention, and satisfaction.

     3. Compliance & Policy Management:

• Ensure compliance with labor laws, statutory regulations, and company policies.
• Develop, update, and enforce HR policies and procedures in alignment with clients’ needs.
• Manage audits, grievances, and risk mitigation strategies to maintain a legally compliant.

    4. HR Technology & Process Optimization:

• Leverage HR technology and automation to streamline processes and improve efficiency.
• Optimize HR workflows, reporting, and analytics to support data-driven decision-making.
• Drive continuous improvement initiatives for HR service delivery and employee experience.

   5. Payroll, Billing & Collection Management:

• Oversee accurate and timely payroll processing, benefits administration, and compensation structures.
• Ensure adherence to tax regulations, statutory deductions, and salary compliance frameworks.
• Manage client billing processes, ensuring timely invoicing, accurate documentation, and reconciliation.
• Oversee collections, follow up on outstanding payments, and implement strategies to improve cash flow and reduce delays.