Job Summary:

The Receptionist is the first point of contact for all visitors and callers. This role is responsible for managing the front desk operations, greeting guests, handling incoming calls, and performing a variety of administrative tasks to support the smooth operation of the office.

Key Responsibilities:

• Greet and welcome visitors in a professional and friendly manner

• Answer, screen, and forward incoming phone calls

• Maintain a tidy and presentable front desk and reception area

• Manage visitor logs and issue visitor badges

• Handle incoming and outgoing mail and deliveries

• Schedule meetings and maintain meeting room calendars

• Provide basic information to clients and visitors regarding the organization

• Assist with administrative support tasks such as data entry, filing, and document management

• Coordinate with internal departments to support day-to-day office functions

• Maintain confidentiality of sensitive information

Requirements:

• Proven work experience as a Receptionist, Front Office Representative, or similar role

• Proficiency in MS Office (Word, Excel, Outlook)

• Excellent verbal and written communication skills

• Strong organizational and time management skills

• Customer service attitude with a professional appearance

• Ability to multitask and handle pressure in a fast-paced environment

• Minimum qualification: High school diploma or equivalent; a degree in administration or related field is a plus