Job Title: Service Engineer – Biomedical Equipment (Ophthalmology)
Department: Technical Service
Reporting to: Service Manager / Technical Head
Experience: 0–3 years (Freshers with relevant technical background may apply)

Job Summary:

We are looking for a dedicated and technically skilled Service Engineer to install, troubleshoot, and maintain ophthalmic diagnostic and surgical equipment at customer sites. The ideal candidate should have a strong understanding of electronics, optics, and mechanical systems, along with excellent problem-solving and communication skills.

Key Responsibilities:

• Install and commission ophthalmic equipment at hospitals, clinics, and eye centers.

• Perform preventive and corrective maintenance of instruments under warranty and service contracts.

• Troubleshoot technical issues and ensure quick turnaround to minimize equipment downtime.

• Provide on-site and remote support to customers.

• Ensure accurate service documentation, reporting, and feedback.

• Maintain spare parts inventory and tools.

• Train end-users and technicians on proper use and care of equipment.

• Collaborate with the sales and product teams for demos and customer support.

• Ensure compliance with company policies, safety standards, and regulatory guidelines.

Required Qualifications & Skills:

• Diploma / B.E. / B.Tech in Biomedical Engineering, Electronics, Instrumentation, or related field.

• Strong technical understanding of biomedical devices, especially in ophthalmology (fundus cameras, OCT, phaco machines, slit lamps, etc.)

• Good communication and interpersonal skills.

• Ability to travel extensively to customer sites.

• Self-motivated and willing to learn.

• Basic knowledge of MS Office and service documentation practices.

Preferred Skills (Good to Have):

• Prior experience with ophthalmic equipment brands like Zeiss, Topcon, Haag-Streit, Nidek, etc.

• Familiarity with calibration procedures and regulatory documentation.

• Ability to work under minimal supervision and manage time efficiently.

Let me know if you'd like a version in Hindi or to tailor it further for entry-level, senior-level, or field-only roles.